The Mesa Vista IT Department's primary function is to supply the Mesa Vista Consolidated School District's students with the technology and support necessary to prepare them for a post-secondary education.
Our working hours are from 8:00 a.m. to 4:30 p.m., Monday through Friday. We can be reached at (505) 583-2275 ext. 1306.
Technology Department Goals
To maintain a healthy network by employing proper planning, monitoring, and change management to increase overall reliability.
To maintain the integrity of and to continually improve upon all mission-critical systems, including but not limited to: the student information system (SIS), the financial system, backups and security systems, email and communication systems, and authentication databases.
To develop and implement a board approved software and hardware refresh policy.
To protect staff, faculty, and student computers by employing proper security solutions such as: firewalls, web filters, spam filters, and managed antivirus software. A district software update mechanism will also be employed to minimize OS vulnerabilities.
To develop and implement a comprehensive 21st century curriculum which includes: professional development, hardware, and software resources. The 21st century curriculum will be created under the direction of the Mesa Vista School District Technology Committee which is to be made up of administrators, teachers, community members, and students.
To accommodate students with learning disabilities through the use of assistive technology in accordance with the Special Education Department.
To create and maintain technology policies, procedures, and best practices to encourage the proper use of technology.
To create and maintain a District Technology Plan in accordance with State/National Standards under the direction of the Mesa Vista School District Technology Committee.
Additional Roles and Responsibilities include:
Collaboration with Special Programs Staff and Administration in verifying accuracy of data within the student information system for submission to the New Mexico Public Education STARs data warehouse.
Collaboration with administrative staff and contractors in filing and maintaining all paperwork pertinent to USAC/E-Rate funding.
To continually identify technology solutions which increase productivity and generate cost savings for the Mesa Vista Consolidated School District.
Work Orders and Remote Support
In the interest of managing requests and creating proper follow through, all IT work requests must be assigned a ticket. There are three ways in which a work request can be created:
Call: (505) 583-2275 ext. 1306
Upon creation of an Information Technology (IT) work order, you will receive an email to your Mesa Vista district email account. Each work order will be assigned a unique number, which you may use to reference when calling the help desk. Upon completion of the work order, you will receive a follow up email containing case notes.
When possible, district IT staff will employ the use of remote maintenance as a primary measure for resolving work orders. Keep in mind that most problems can be resolved remotely or over the phone. If an issue cannot be resolved remotely, the work order will be assigned to onsite assistants for handling during weekly IT visits.
Emergency Notification System
In the interest of providing timely information to parents, the Mesa Vista School District has adopted an Emergency Notification System. This system has the ability to contact parents via telephone, email, and SMS text messaging in the event of a school closure or an emergency.
In addition, the Emergency Notification System has been configured to pull from the Student
Information System's attendance database on regular school days. If a student has been absent
for one or more classes, the primary number in the student's account will be called.
Please visit school messenger's website
for more information, or call our Administrative Office at (505) 583-2275.
Electronic Board Packet
During the summer of 2011, the Mesa Vista School Board adopted a digital board packet.
The switch to an all-digital board packet provides immediate savings in terms of consumables
(i.e. paper and toner) and labor. In addition, the digital board packets
allow for electronic posting of the agenda via the district website or email.